Homeowners

When your renewal is declined

Get clarity on the deadline and the reason before choosing the next step.

Confirm what the lender is saying

Obtain the written notice and maturity date. Ask whether the issue relates to payment history, property, income or lender policy.

Collect the statement, payout amount, property details, income and debts. Explain any arrears or recent changes openly.

A transfer, refinance, temporary lending or sale may need consideration. Each has different eligibility, costs and timing.

Speak with your broker and legal professional promptly. Do not assume a mortgage automatically renews or that an extension will be granted.

General educational information. Your lender, legal and tax requirements may differ.

Bring your questions. We’ll work through the options.